Perini Exchange Policy
At Perini, we are committed to providing high-quality products and a smooth exchange experience.
1. Policy Type
- Only size exchanges are accepted.
- No refunds or product exchanges are permitted.
2. Eligibility
- Exchange requests must be raised within 7 days of delivery.
- Items must be unused, unwashed, and returned with original tags and packaging.
- A product can be exchanged only once.
3. Exchange Fee
- A flat ₹300 fee applies per exchange.
- Reverse pickup is available for select pin codes; otherwise, customers may self-ship.
4. Conditions
- Exchanges are processed only once per order, subject to stock availability.
- Sale or customised items are not eligible.
- If the requested size is unavailable, store credit will be issued.
5. Colour Variation
- The colour of garments may vary up to 10% due to photography and lighting.
- Such differences are not considered defects.
6. Exchange Process
- Email: orders@periniglobal.com
- Share your Order ID, reason for exchange, and preferred size.
- The new product will be shipped after quality check and approval.
